Ferguson FCU | New Hebron Branch Closing — Frequently Asked Questions
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Branch update

The New Hebron branch is closing July 31, 2026.

Your account, your card, and your membership aren't changing - only the location. This page walks through what's happening, what stays exactly the same, and where to bank instead.

Get Directions to Monticello Branch Contact Us With Questions

What's changing, and what isn't

Staying exactly the same

  • ✓ Your account number, debit card, and checks
  • ✓ Direct deposits and automatic payments
  • ✓ Online banking, mobile app, and Ferguson Anywhere
  • ✓ The depository will continue to remain operational
  • ✓ The deposit-taking ATM will remain active at this location
  • ✓ Your membership and NCUA insurance coverage
  • ✓ Your routing number - 265377811

What's actually changing

  • → The New Hebron building closes to the public after Jul 31, 2026
  • → In-person teller service moves to our Monticello branch
  • → The New Hebron drive-thru will close along with the branch
  • → Safe deposit box holders will need to transfer or empty their box

What happens, and when

Nothing about your account changes.
1
Now through Jul 31

New Hebron open as usual

Normal hours, normal service — nothing changes yet.

2
Fri, Jul 31

Last day open

The New Hebron branch closes to the public at the end of the day.

3
Mon, Aug 3

Monticello becomes your home branch

In-person services for New Hebron members will continue at Monticello with the same dedicated team.

4
Ongoing

Digital banking unaffected

Online, mobile, and Ferguson Anywhere keep working exactly as before.

Your new home branch

Same team, same service - about 15 minutes down the road.
Your new home branch

Monticello Branch

1026 E. Broad Street
Monticello, MS 39654

Phone: (601) 806-3328
Monday–Thursday: 8:30am - 4:30pm
Friday: 9:00am - 5:00pm
Saturday: 8:30am - 12:00pm

Closing Jul 31, 2026

New Hebron Branch

500 Main Ave.
New Hebron, MS

Last day open: Friday, July 31, 2026

Frequently asked questions

If you don't see your question here, reach out - we're glad to help.
More of our members are choosing to bank online, by phone, and through Ferguson Anywhere rather than visiting a branch in person. As New Hebron branch traffic has declined, we made the decision to consolidate in-person service at our Monticello branch so we can keep investing in the technology and staff that serve all of our members.
No. Your account number, debit card, checks, direct deposits, and online/mobile banking all continue to work exactly as they do today. The only thing changing is where you'd go for in-person service.
If you have a safe deposit box at the New Hebron branch, we'll contact you directly before the closing date to help you either transfer it to Monticello or arrange a time to empty it. You don't need to take action until we reach out.
Yes, you can either utilize the ATM or the secure depository. Deposits made through the secure depository may take additional time to process. Funds will be credited to your account within five (5) business days of the date of deposit; no later than close of business on the following Wednesday.
Yes, ATM services will remain open at this location.
Ferguson Anywhere lets you talk face-to-face with a team member by video for most of what you'd do in a branch. You can also bank by phone, mail, or online banking.
Yes. This is a change in branch location only - your deposits remain federally insured by the NCUA up to the maximum allowed by law, exactly as before.
Call, visit us in branch, or connect through Ferguson Anywhere - see the contact options below.

We're here to help

However you'd prefer to reach us.

Contact options

Stop by, call, or connect virtually - a team member will be glad to assist you.

Monticello Branch Hours of operation

Monday–Thursday: 8:30am - 4:30pm
Friday: 9:00am - 5:00pm
Saturday: 8:30am - 12:00pm

Call us Connect virtually Monticello branch details
Prefer to talk with someone in person? Any Ferguson FCU team member can walk you through what this means for your specific accounts.